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1001 Ways to Reward Employees
By Bob Nelson and Kenneth Blanchard
Whether you manage a department, oversee a division, lead a company, or run a
family business with just one employee there's an essential principle to follow
that's too often overlooked: What most motivates the people who work for you
is recognition.
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Zapp! The Lightning of Empowerment: How to Improve
Productivity, Quality, and Employee Satisfaction
By Jeff Cox (Contributor), William
C. Byham (Preface)
A contemporary fable that shows how empowering people--zapping them--builds strong,
enthusiastic employees and organizations dedicated to improving quality, sales,
and productivity.
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Make Their Day! Employee
Recognition That Works
By Cindy Ventrice
Author and management consultant Cindy Ventrice demonstrates that to be effective,
recognition must be built directly into the work and workplace, directed at specifics,
and tied to performance. Written from the employees' viewpoint, this book explains
why good working relationships form the core of effective workplace recognition.
The author then offers specific, low-cost recognition programs that have been
effective in improving morale and productivity at leading companies like FedEx
Freight, Cisco Systems, and Wells Fargo Bank.
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